ASAP FOOD - FAQ (Frequently Asked Questions)

1. What is ASAP FOOD?

ASAP FOOD is a food delivery app that allows you to order meals from various nearby restaurants and have them delivered straight to your door. We operate in Kuta, Selong Belanak, and Gerupuk, and we are continuously expanding our service areas.

2. How do I sign up for ASAP FOOD?

You can sign up by downloading the ASAP FOOD app from the Google Play Store or Apple App Store, then follow the registration steps by entering your personal information and delivery address.

3. How do I order food through ASAP FOOD?

After logging into the app, select the restaurant you want, choose your food from the menu, add it to your cart, and then complete your order.

4. What payment methods are accepted at ASAP FOOD?

Currently, ASAP FOOD only accepts cash payments upon delivery. Please have the exact amount ready when your order arrives.

5. How long does delivery take?

We aim to deliver your order within 10-15 minutes after the order is confirmed, depending on the distance between the restaurant and your delivery address.

6. Is there a delivery fee?

Yes, there is a delivery fee that depends on the distance between the restaurant and your delivery address. The delivery fee will be displayed before you complete your order.

7. Can I order to a different location than my registered address?

Yes, you can enter a new delivery address when placing your order. Simply input the new address before completing your order.

8. How do I cancel an order?

You can cancel your order as long as it has not yet been processed by the restaurant. To cancel your order, open your order details in the app and select the "Cancel Order" option.

9. Does ASAP FOOD have a loyalty program or promotions?

Yes, ASAP FOOD frequently offers special promotions and loyalty programs for our valued customers. You can find the latest promotions on the app's homepage.